We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rowdyandarchie@gmail.com or info@rowdyandarchie.com

 Please note that returns will need to be sent to the following address:            [3001 Sacramento St San Francisco Ca 94115]

We will send you a return shipping label
You can always contact us for any return question at rowdyandarchie@gmail.com or reach us at 415-374-6468

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at rowdyandarchie@gmail.com or info@rowdyandarchie.com and feel free to stop by our location for efficient service 3001 Sacramento St SF Ca 94115

Rowdy & Archie Pet Food & Supplies Shop

Phone number: 4153746468

Email's: rowdyandarchie@gmail.com , info@rowdyandarchie.com

Physical address: 3001 Sacramento Street, San Francisco CA 94115, USA

Rowdy & Archie LinkTree